top of page
FAQs
Frequently asked questions
General
Setting up FAQs
We strive to ship all orders that include only in stock items within 1-2 business days (Monday through Friday). During times of increased order volume, please allow additional time for processing.
You will automatically receive an email with tracking information once your package is picked up and scanned by the USPS. We utilize First Class or Priority so most orders are delivered within 5-10 business days. Please refer to the tracking information provided by the USPS to find out when your order will be delivered. The postal service observes national holidays and can experience delays during busy holiday seasons. CLICK HERE for information about shipping.
We are not responsible for delays with the mail carrier. Please note that some packages may be delayed due to influx of orders through the mail carrier, weather issues, or service issues.
For local Greenville, SC, pickup: once the order is packaged, you will be notified via email with the location and general timing of when to pick it up in the 29607 Mauldin area.
bottom of page
%20(10).png)